Privacy Policy

This Privacy Policy explains how Veeha Marketing Private Limited ("we", "our", or "us") collects, uses, and protects the business-related and personal information of users ("you", "your") who use our B2B wholesale grocery mobile application ("the App").

1. Information We Collect

We collect the following information for the purpose of delivering efficient wholesale grocery services:

  • Business Information: Business name, registration details (e.g., GSTIN), business type and address, name and role of the authorized representative.
  • Contact Information: Phone number, email address, billing and delivery addresses.
  • Device and Technical Information: Device type, operating system, IP address, app usage statistics and log data.
  • Transaction Data: Order history, invoice and payment records, delivery instructions and preferences.

2. How We Use Your Information

  • Register and manage your business account
  • Process, fulfill, and deliver orders
  • Send order confirmations, updates, and offers
  • Provide customer support and technical assistance
  • Improve app performance and user experience
  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your data. Your information may be shared only with:

  • Payment service providers
  • Delivery and logistics partners
  • Cloud and IT service providers
  • Government authorities when legally required

All third-party partners are required to follow strict data protection standards.

4. Data Security

We employ industry-standard measures including secure servers, encryption, and restricted access to protect your data. While we strive for 100% security, no method is entirely risk-free.

5. Your Rights

  • View the data we store about you
  • Correct inaccurate or incomplete information
  • Request deletion of your data (subject to legal limitations)

You can submit such requests via the contact details provided below.

6. Cookies and Analytics

We may use cookies and analytics tools to track app performance and enhance user experience. You may control these settings via your device.

7. Data Retention

Your data will be retained as long as your account is active or as required for business, legal, or tax purposes.

8. Children’s Privacy

This app is intended for registered businesses only. We do not knowingly collect information from individuals under 18 years of age.

9. Changes to This Policy

We may update this policy as necessary. Any changes will be posted within the app, and your continued use will constitute acceptance of those changes.

10. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Veeha Marketing Private Limited
Email: veehamarketingpvt@gmail.com
Phone: 9960457555
Address: Dipti Signal, Chikali Layout, Nagpur – 440035